How do I return an item?
Royal Cat Boutique Repairs, Returns and Refunds Policy:
Royal Cat Boutique (RCB) does not make repairs, and does not accept returns or exchanges, unless the product you purchased was defective when sold. If you received a defective item, please contact us at firstname.lastname@example.org
Royal Cat Boutique
1294 Paseo Verde Pkwy
Henderson, NV 89012
Upon receipt of the returned product, we will fully examine it and notify you via e-mail whether you are entitled to a repair, refund or a replacement as a result of a defect. If you are entitled to a repair or replacement, we will send you the repaired or replacement product to the address you specify. If you are entitled to a refund, we will refund the purchase price, using the original method of payment.
All of our products are individually handcrafted and many of our products are very large and/or heavy, so the actual shipping charges we pay can be quite expensive. If you decide to return a product, you will be responsible for making the arrangements for, and paying for return shipping. If you refuse a shipment from us for an order that you have placed, the cost of return shipping will be deducted from the amount of any refund that may be due.
Royal Cat Boutique Sales Team